Workplace Basics
Level 1 — Your first shiftLesson 3 of 15

Understanding instructions

Repeat back the task so there is no mistake.

Say these out loud

New task on the line

Listen to the conversation

Real human voices — one man, one woman. Tap any line to hear it again.

Quick quiz

Answer all 3 questions correctly to finish this lesson.

1. The best way to avoid a mistake is to:

2. You need the exact number. You ask:

3. If words are hard, you can ask your supervisor to: